How Jacqui Griffin Mobile Solicitor collects, uses and handles personal information.
Jacqui Griffin Mobile Solicitor is committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) that apply to it.
This policy explains what personal information is collected, how it is used, and how you can access or correct information held about you.
CollectionPersonal information may be collected when you:
The types of information collected may include your name, contact details, and information relevant to your legal matter. Sensitive information (such as information about legal proceedings or family circumstances) is collected only where necessary to provide legal services.
UsePersonal information collected is used to:
Personal information is not sold or disclosed to third parties except where necessary to provide legal services (for example, to courts, barristers or other parties in proceedings), where required by law, or with your consent.
This websiteThis website may collect limited technical information through standard website hosting, security and access logs. If you contact the office directly or use online booking, the information you provide will be handled in accordance with this policy and the terms of any relevant third-party platform.
Online appointment booking is handled through LawTap, a third-party scheduling service. LawTap has its own privacy policy which governs how information submitted through its platform is handled.
Access and correctionYou have the right to request access to personal information held about you, and to ask that any inaccurate information be corrected. To make a request, contact the office directly:
Requests will be responded to within a reasonable time. In some circumstances, access may be limited by legal professional privilege or other legal obligations.
ComplaintsIf you have a concern about how your personal information has been handled, please contact the office in the first instance. If the concern is not resolved to your satisfaction, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.